FAQs

General Questions

Please visit this section to find answers about our business hours, spoken languages, and information most frequently requested by our customers.

Vehicles & Inventory

Please visit this section to find answers about our inventory, vehicle condition, and custom installations.

Buying & Paying

Please visit this section to find answers about our free price quotes, the Proforma Invoice, and accepted methods of payment.

Booking & Shipping

Please visit this section to find answers about your Car-Arrival-Progress (CAP), booking a shipping vessel, and tracking your vehicle’s shipment.

Documentation

Please visit this section to find answers about importation documents, required customer information, and tracking your documents once they have been shipped to you.

Receiving Your Cargo

Please visit this section to find answers about your vehicle’s ETA, obtaining a clearing agent, and using our home delivery service.

Country Regulations

Please visit this section to find answers about which organizations in your country are responsible for regulating and authorizing vehicle imports.

Glossary Of Terms

Please visit this section to find definitions for terms you may encounter while searching our FAQ or doing further research on your own.